At Zootzu, we celebrate the spirit of Renaissance faires with authentic, high-quality garb. Whether you're a seasoned faire enthusiast or exploring the magic for the first time, our curated collection brings the enchantment of the Faire to life! Shop our online store or come visit us at faire for a perfect ensemble!
We want you to be completely satisfied with your purchase from Zootzu Garb. Need to return or exchange an item? Please click the link above. Need help? Use the email address below..
zootzureturns@gmail.com
We offer a 30-day return policy on all items. Product must be unworn, unwashed, and in original condition with all tags attached. Returns are free for defective or items sent in error.
Click the above 'return your item link'. For incorrectly sent or defective items we will send you over a prepaid envelope. If you just want a refund/exchange you'll need to pay for shipping back/forward (Sorry! It costs us) Once received and inspected, your refund/exchange will be processed.
Please allow a few business days for refunds to appear in your account.
Have questions about returns or exchanges? We're here to help!
Email: zootzureturns@gmail.com
Return Address: Zootzu Garb, 1923 Mount Zion Drive, Golden, CO, 80401
Our customer service team is available to assist you via the email address - zootzureturns@gmail.com
Prompt Delivery
For US customers we ship same day or next business day depending on time of sale (3pm cutoff)
100% Secure Payment
We accept Visa, American Express, Paypal, Mastercard, Discover and shiny stuff! Also use the Shop App!
We stand by our product!
Whether at Faire or Online we stand by what we sell. However if something ain't right we will help! Give us a shout and we'll put things right! Huzzah!
Prompt Support
Use our contact form above or send a text - 832-659-6812. Give the 'Chat' link a go to speak with us in real time (please note if we don't respond within a few minutes we are likely unavailable)
